Customer Testimonials

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Cars Aug 18, 2021

Excellent team of professional people, focused on you, eager to assist, quick to to discover your needs and targeted to make the entire experience a completely positive one. Jeff Knepp and team were attentive and avoided applying any kind of buying pressure. As a sales management professional myself, I appreciated the relaxed approach and breadth of product line knowledge the entire team demonstrated. If you want the best, this group is it!

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Cars Dec 10, 2019

I took two trains to get to Santa Barbara Auto Group to purchase a vehicle and that's because a couple of phone calls and e-mails from Rene Verbrugge and David Zoesch convinced me to do so. When I arrived I was promptly picked up at the train station by David and when we arrived at the dealership and I began the buying process I realized that not only were they going to meet my expectations but exceed them..which they did! I have never had such a pleasurable car-buying experience. They are REAL, GENUINE people! Don't take my ...

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Cars Jul 1, 2019

I was looking for a specific Car, a 2018 Jaguar XF SportBrake (Wagon) Nationwide since there have become pretty rare, there are really no 2019's in the country, and Santa Barbara had the exact one I wanted, every available option. They had the only 2 I have seen with every available option. I decided to go with the CPO one since it had the extended Certified warranty, in addition to factory warranty of course, and only had 375 miles on it. They even let me extend the CPO warranty by 1 years so now I'm covered for 6.5 years. The price was already such ...

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DealerRater Apr 19, 2012

WOW!! Simply stated, one of the best vehicle service experience to date. If the Sanra Barbara Auto Group was trying to changed a failed image of the past, they greatly succeeded. Whatever you experienced before; forget it!! Come back and give this dealership another try; you won't be disappointed. I was very sceptical about coming back to this service department because of the sub-par service we had received in the past. Am I glad I changed my mind! Our Service Technician, Jee Thao, from the beginning, treated us with kindness, courtesy and respect. We've been back twice so ...

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