Wanted to do a quick shout out to Tony and Sam over at SB Jaguar/ Land Rover. Couldn't be happier with my new F-Pace and the how the process infielder. While I am not a novice car buyer, I didn't know an awful lot about the Jaguar lines, Tony ( who's worked the Jaguar for over 10 years) , recognized what my needs and priorities and was able to find the right car with the right accessories for me very quickly, although I made sure I tested their entire line. ( Fun!)Sam also was a great help, getting the pricing ...
Service advisor Jee Thao, up-front and personable.We really appreciate your help so far.
Can't speak highly enough of the attention to detail the parts department offered me on a small part I needed. Howard, specifically took the time to make sure what I was buying was exactly.what I needed. Then took the time to ship me the item the next day. Howards next level customer service is second to none. Want to be treated like a human. Shop here. End of story and cheers to them
Shout out to Matt in the parts department. He went above and beyond the call of duty to help me with a tiny little part that had come up missing after some body work was done on my Jag and a local body shop. Really appreciate the help and service!
Dropped off our F-Pace this morning and wow..... This place is on point! What made it exceptional is the service and attention I got from the service advisor named Jee Thao. He had everything ready and a loaner car as I needed. He pays great attention to detail. Thanks much!!! I appreciate all the work and care done to the car.JRB
Dropped off our F-Pace this morning and wow..... This place is on point! What made it exceptional is the service and attention I got from the service advisor named Jee Thao. He had everything ready and a loaner car as I needed. He pays great attention to detail. Thanks much!!! I appreciate all the work and care done to the car. JRB
WOW!! Simply stated, one of the best vehicle service experience to date. If the Sanra Barbara Auto Group was trying to changed a failed image of the past, they greatly succeeded. Whatever you experienced before; forget it!! Come back and give this dealership another try; you won't be disappointed. I was very sceptical about coming back to this service department because of the sub-par service we had received in the past. Am I glad I changed my mind! Our Service Technician, Jee Thao, from the beginning, treated us with kindness, courtesy and respect. We've been back twice so far with ...
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